My Promise To You

As the owner, let me start off by making you a Promise. With HJ Home Inspections, Inc. of Grand Rapids, MI, you will receive one of the most thorough inspections and comprehensive reports available in all of the industry.

After more than 18 years in the Home Inspection Business, I’ve seen many vague, sub-standard inspection reports. Many of the reports out there run 25 to 35 pages where ours consistently run 50 to 100 pages, depending on the size of the home and the discrepancies found (most of our reports are about 70 pages).

You see, I understand this is an important step in your life. This guarantee is just one more way to demonstrate my desire and commitment to meet and exceed your expectations. Also, I want to ensure you have an enjoyable real estate experience.

So at HJ Home Inspections, we offer a simple, no weasel words Guarantee. Attend your home inspection and if for any reason you’re not satisfied with the “Quality” of the home inspection service, tell the inspector before receiving your report and we’ll either make it right, or you don’t pay the home inspection fee! We also do not limit our liability. (See “How to Avoid the Limit of Liability above)

How Can We Guarantee Our Inspections?
That’s easy – We’re more thorough. We take our time. We’re not trying to rush through your inspection to get to the next one. That often means we find defects the other guys don’t. And that can mean the seller, not you, will pay for the repairs. And because we’re more thorough, our fees tend to be a bit higher. So you can pay a higher fee and get a more thorough inspection, or you can save some money by hiring the cheap inspector, and maybe spend thousands more to fix the things the cheap inspector missed. “We feel so strongly that you’ll be satisfied with our inspection service and our inspection report.” This inspection is an important step in your life and we understand that we want to make sure you have an enjoyable inspection experience. This Guarantee is one more way to demonstrate to you our desire and commitment to meet and exceed your expectations.